Terms and Conditions

Rangin Chem Dornika Rules and Regulations

Introduction:

This page contains the terms and conditions for using the website and services of Rangin Chem Dornika Company. All users, visitors, and customers are required to comply with these rules when using our website and services. The purpose of this document is to provide a legal framework for delivering services, selling products, and protecting the rights of all parties involved.

Acceptance of Terms:

By accessing, registering, or placing an order on the Rangin Chem Dornika website, you acknowledge and agree to all the terms outlined on this page. If you do not agree with any of these provisions, you are not permitted to use the services or make purchases on the site.

Intellectual Property Rights:

All content published on the website, including texts, images, logos, charts, datasheets, page designs, and any visual or textual elements, is the property of Rangin Chem Dornika Company or its legal partners. Reproduction, republication, or commercial use without written permission is prohibited. Limited non-commercial use is allowed with proper citation and written authorization.

Purchase and Order Conditions:

The order process is as follows: the customer places an order through the website form or by contacting the sales department. After reviewing the request, a proforma invoice is issued, and the order is confirmed upon receipt of the advance payment or full payment. Any changes or cancellations must be communicated in writing to the sales department before the preparation of the shipment, and acceptance is subject to the company's approval.

Product Information:

The company strives to provide accurate and up-to-date technical information about its products (datasheets, specifications, applications, and limitations); however, minor discrepancies may occur due to manufacturer changes or formulation updates. Customers are responsible for reviewing and testing samples before final use. The company provides samples for laboratory testing upon request.

Shipping and Delivery Method:

The delivery method is determined by mutual agreement. Delivery is usually made from the company’s warehouse or in coordination with the customer. Shipping costs are calculated based on weight, volume, and destination, unless otherwise stated in the proforma invoice. Responsibility for international transport up to delivery to the overseas carrier rests with the customer or as specified in the contract.

Product Returns and Refunds:

Due to the specific nature of chemical materials, product returns after delivery are accepted only under the following conditions: (1) a significant discrepancy between the delivered content and the proforma invoice, or (2) proven damage or technical defects at the time of delivery. If a return is approved, replacement, exchange, or refund will be carried out in accordance with internal regulations and by mutual agreement. Testing and sampling by the company or an accredited laboratory are required to substantiate the claim.

Privacy Policy:

Customers’ personal and business information (including name, address, phone number, email, and business details) is stored and used solely for order processing, invoicing, and service-related communications. The company is committed to protecting this information from unauthorized access and will not disclose it to third parties without the customer’s explicit consent, except where disclosure is required by law or customs/shipping procedures.

Limitation of Liability:

Rangin Chem Dornika is not responsible for damages resulting from improper use, incorrect mixtures, improper storage, or failure to follow technical instructions by the buyer. The company’s liability is limited to the monetary value of defective or non-compliant goods, unless explicitly stated otherwise in the contract.

Changes to the Terms:

 

The company reserves the right to modify the terms and conditions on this page at any time without prior notice. Changes will take effect immediately upon being published on the website. Continued use of the site after such modifications constitutes the user’s acceptance of the updated terms.

Contact Information:

Address

Unit 1, No. 11, Azadi Street, Sohrevardi Shomali, Tehran, Iran

Business Hours:

Saturday to Wednesday
09:00 AM to 5:00 PM