Here you can view some of the users' most frequently asked questions.
Frequently Asked Questions
What are the general requirements for obtaining a Rangin Chem Dornika dealership?
To obtain a dealership, applicants must have experience in the sales and supply of industrial chemicals and the ability to communicate with manufacturing plants in the paint, plastic, masterbatch, and ink industries. Additionally, applicants should have suitable facilities for warehousing and distributing pigments and chemical additives to ensure the quality and integrity of the products until they reach the customer.
What documents are required to submit a dealership application?
To submit a dealership application, the following documents are required:
- A copy of the commercial card or an official license related to chemicals
- Complete contact information and business address
- Introduction of relevant work experience in the sales or distribution of chemicals
- Submission of an initial sales plan and target market objectives
After reviewing the documents, the Rangin Chem Dornika team holds a technical and contractual consultation meeting with the applicant.
Do dealers have the right to sell products throughout the entire country?
Dealerships are assigned a specific geographic area based on agreement and contract to ensure proper market coverage and optimal customer support. At the same time, Rangin Chem Dornika, aiming to expand the domestic and export market, allows collaboration with new dealers in different regions of the country.
Does the company provide technical training for its dealers?
Yes, Rangin Chem Dornika provides specialized training for its dealers to familiarize them with the technical characteristics of pigments, additives, and their industrial applications. This training includes guidance on selecting the best product for customers, technical consultation, and understanding the technical specifications of pigments and paints, enabling dealers to provide professional and effective advice.
What are the benefits of obtaining a dealership from Rangin Chem Dornika?
Dealers of Rangin Chem Dornika enjoy several benefits:
- Direct access to imported organic and inorganic pigments from reputable manufacturers in China and India
- Specialized technical support from the company’s expert team
- Provision of product samples for customers’ laboratory testing
- Opportunities to expand the domestic market and participate in paint export projects
- Use of a reputable and well-known brand in the paint and plastic industries
These advantages help dealers increase their competitiveness and attract customers with greater confidence.
How can I place an order for pigments and chemical additives?
Orders can be placed by contacting the company’s sales department or by submitting a request form through the website. Customers can provide product specifications, order quantity, and contact information, and the sales team will get in touch to finalize the order and coordinate delivery.
Is it possible to receive product samples before placing the main order?
Yes, Rangin Chem Dornika provides product samples for laboratory testing and quality assessment. This allows customers to select the best pigment or additive according to their production needs.
What are the payment methods for orders?
Currently, order payments are made in advance via bank transfer or card-to-card transfer. In the future, an online payment gateway will also be available for customer convenience. Cash on delivery and in-person payments are not accepted.
How are orders shipped and delivered?
Orders are delivered directly to the customer’s warehouse or coordinated with the company’s team. Customers can use their own drivers or the company’s transportation system to receive their orders. Shipping costs are calculated based on the weight and volume of the order, and deliveries are made as quickly as possible.
Are there any restrictions on large or export orders?
Rangin Chem Dornika is capable of fulfilling large domestic orders as well as exporting architectural paints to Middle Eastern countries. For large or export orders, dedicated coordination and technical consultation are provided to ensure the order is delivered with the desired quality and according to the customer’s requirements.
Does Rangin Chem Dornika export its products to other countries?
What documents are required to place an export order?
For exports, foreign customers must provide valid commercial and customs documents, including:
- Proforma invoice or official order
- Importing company information
- Customs number and shipping documents
The Rangin Chem Dornika export team provides guidance and coordination at every step of the process.
How are export orders packaged and shipped?
Is it possible to receive technical consultation for selecting export products?
Yes, the technical team at Rangin Chem Dornika is ready to provide specialized consultation to foreign customers to help select the best pigment or paint according to the needs of their industries. This consultation includes product selection, usage quantity, and evaluation of production process conditions.
What is the delivery time for export orders?
What types of products are offered by Rangin Chem Dornika?
Rangin Chem Dornika offers a wide range of industrial chemical products, including:
- Organic and inorganic pigments for the paint, plastic, masterbatch, and textile industries
- Chemical additives to enhance the performance of the final product
- Architectural paints for export to Middle Eastern countries
This product diversity allows customers to choose the best option based on their production needs.
Do the products have technical specifications?
Yes, each product comes with a complete datasheet and full technical specifications, including details such as color strength, thermal stability, polymer compatibility, and other functional properties. Customers can access this information to make an accurate product selection.
Can the products be tested before placing an order?
Yes, Rangin Chem Dornika provides product samples for customers’ laboratory testing to ensure that the selected product is fully compatible with their production requirements.
What brands are offered?
Are the products offered with technical consultation?
Yes, the technical team at Rangin Chem Dornika is ready to provide specialized consultation for selecting the best pigments and additives according to the type of application, production process, and desired characteristics of the final product. These services help customers make accurate and optimal decisions for their production.